frustrating dialogues

after 5 long distance phone attempts, one stat holiday setback and nine (NINE!) prompts.....

brittany k w: i am wondering my application cannot be processed. i have been told it has something to do with my transcripts.
mcmasters: mhm. yes. it is incomplete.
bkw: okay. as in you did not get my high school or university ones?
mcmasters: i see here that there are thom collegiate ones and university of regina ones.
bkw: okay.....that is all of them...
mcmasters: yes, they are incomplete.
bkw: okay...why?
mcmasters: i don't know. i don't have access to your paper file. i will transfer you to bm.
bkw: ok. thank you.

bm's answer machine
to which i leave a nice lengthy detailed message
asking (pleading, even) to call me.

bm emails.
bm: i received your transcripts from the u of regina on dec 7. but they are incomplete. please resend these transcripts. due to the time constraint, you could have them faxed to me at *** *** ****.

one restless night later
i find myself at the u of regina registrars office

bkw: hi. i have been told my mcmastesr that the transcripts you sent out are incomplete. i am assuming that means they are missing a term?
rl (registrar lady): not possible. but ok.
bkw: ok?
rl: student number, please.
bkw: 2002*****
rl: mhm. not possible.
bkw: ok......well apparently they think it is. could you possibly fax them a new copy of transcripts?
rl: only way that could happen is if you requested them and faxed them yourself.
bkw: but they will accept it if its not from an institution
rl: correct.
bkw: ok.......great.

i email bm and explain that i cannot get them faxed. only couriered.
oh. and it is not possible for them to be complete.

bm: i see that you were registered for courses in fall 2010 on the transcript i received on dec. 7 but i do not have your final marks.
bkw: my final marks were not received till the end of december.
bm: mhm. i don't have them.
bkw: why would you? you received it dec. 7...
bm: mhm. i need them or else your application will not be processed for your program.

i then spend 2 hours following that conversation
pacing, on the verge of tears, and pissed at the universe.
which then, prompted this:

dear universe,
if you have something to say to me,
just f**king say it.
sincerely,
b


is that enough dialogue for you?
i'm exhausted.